Registrant Contact Details

Registrant Contact Details are contact details related to the Registrant of the domain name as listed at the Registry. This is the individual or company that has registered the domain name.

Administrative Contact Details

The Administrative Contact is an individual authorised to interact with the Registrar on behalf of the domain name Registrant. The administrative contact should be able to answer non-technical questions about the domain name's registration and the domain name registrant. It is strongly recommended that the administrative contact be the registrant or someone from the registrant's organization.

Billing Contact Details

The Billing Contact is the person designated to receive the invoice for domain name registration and re-registration fees. The billing contact should be in a position to ensure prompt payment of fees.  For domain names registered to individuals, the billing contact is usually the registrant, but for domain names registered to companies, the billing contact can often be a different individual.

Technical Contact Details

The Technical Contact is the person or organisation who maintains the primary domain name server. When you register your domain name with us, we provide our primary and secondary nameservers automatically and assume the role of Technical Contact. The technical contact should be able to answer technical questions about the domain name's primary domain name server and work with technically-oriented people in other domains to solve technical problems that affect the domain name.

Rules for Valid Data

The Registries we link to have varying rules regarding data format. We do our best to ensure that you enter valid data that will not cause errors when we submit it to the registry. Some rules vary on the country of origin: for example the .com registry applies strict validation rules on U.S. addresses.

Organisation Name

Organisation Name is more definitive than Contact name. With ownership by a corporate body, the organisation is the owner and the Contact name is only a contact. Individuals who own domain names should put their full name in the Organisation field. If you create an account as an individual we do this automatically for you and the field is not shown in the forms.

First and Last Names

Enter your first and last names in the natural order you use them. In some cultures this may mean that your family name comes first. There is a two-character minimum requirement for each field.

Email Address

You cannot use a not-yet-registered domain name for an email address, for two reasons:

• You will miss out on some important messages from the registry which are sent before a mail account can be created.
• We actually verify the existence of a mail server at whatever address you enter.

Once an email account has been created at your domain, you are free to change your record to show your domain email address.

Postal/Zip Code

For all domains other than .nz, US addresses must have a valid Zip Code (5 or 9 digits). For all other countries the registry requires that some sort of postal code is supplied.

For all domains: If you do enter a postcode for any of the following countries, it must be be valid according to the format used in that country: Most countries have postal code finders.

Australia: (4 digits)     Finder: www.whitepages.com.au/wp/search/pcode.jhtml

Canada: (A9A 9A9 format)     Finder: www.canadapost.ca/tools/pcl/bin/default-e.asp

New Zealand (4 digits)     Finder: www.nzpost.co.nz/nzpost/control/business/postcode_finder

South Africa (4 digits)     Finder: www.sapo.co.za/cms/templates/template_postal_codes.asp

To find postal codes for other countries, try www.escapeartist.com/global10/zip.htm

If you live in a country which does not use postal codes, (e.g. Ireland) enter any number other than zero.

Telephone and Fax

Numbers should not have any spaces or punctuation. For .com etc registrations, US and Canadian numbers must have a 3 digit area code and 7 digit number. For all registrations, NZ numbers must have a valid area code (including mobile and freephone codes) and a 6 or 7 digit number.

Can I use International Characters?

Sorry, but the various registries do not accept international characters such as Å å É é ß or symbols such as ™. Please use the nearest letter from the standard ASCII character set (a-z, A-Z). Note that our system corrects some of these characters automatically when alerting you of the error.