What can I do with the My Account management facility?

In the My Account management facility, users can log in using their Username and Password to;

- Renew domain name(s)

- Set and modify Name Server settings

- Change contact details, e.g. address, email address etc

- Change your default address records used for new domains.

- Change your Password

- Edit DNS records

- Request a UDAI (.nz domain names only)

- Request an Auth Code (EPP Key) (TLD domain names only)

- Initiate a Transfer Window for TLD domain names

- View the Transaction Log for a domain name

- Set a Registrant Lock for a domain name

- Merge your account with another WebFarm account

- Request a list of your domain names

How do I log in to My Account?

Just click on the My Account link and log into your account using your User Name and Password.

What if my email address has changed, and Ive lost my Username and Password?

If your email address on file is no longer active or correct, and you cant login to the My Account facility to update it because you have lost your Username and/ or Password, use the Change Email Address form to have Freeparking modify your email address.

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How do I change the contact details for domain names I have registered?

There are two ways you can change the email address or other contact details for domain names in your account

1. To modify one particular domain name contact detail.

Log into your account using the 'My Account' facility, and select the domain name you wish to manage. Contact email addresses can be modified by selecting "Modify" for the appropriate contact.

2. To modify your default details and then apply them to existing registrations.

Log into your account as above and select "Contact Details" on the right hand menu. Here you can update the default contact details for your account. These details will be used for any future domain name registrations.

To apply these default details to existing domain name registrations, you need to select the domain name, and select "Update with Account Defaults".

If you have lost your Username and Password, use the "Lost Password?" link on the "My Account" log in page.

How do I change my password?

To change your account password for the Freeparking account management, you should use the 'Lost password?' link which can be found on the 'My Account' login page.

This will send an email to your email address containing a link to change the password for your account.

My email address has changed and I have locked my domain name.

If your email address on file is no longer active or correct, and you enabled domain management lock for the domain name (so that the address cannot be changed), use the Change Email Address form to have Freeparking modify your email address.

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