What is Web Hosting?

Web Hosting is the service of providing space on computers (called web servers) that are connected to the Internet.  The web server where your website's html files, graphics etc. reside is known as the web host.  Web hosting clients simply upload their websites to a shared (or dedicated) web server, which the Web Hosting Company (or ISP) maintains to ensure a constant, fast connection to the Internet.

Where do I access my website's control panel?

You can log into your control panel at http://yourdomainname.co.nz/admin

Where do I access my website's statistics?

You can view your website statistics at  http://yourdomainname.co.nz/awstats

Where do I access my webmail service?

Webmail is available by logging in at http://yourdomainname.co.nz/webmail

What happens if I go over my allocated bandwidth/data transferred amount?

If you go over your bandwidth/data transfer amount by a marginal amount, we will not take any action. However if it occurs numerous times we will contact you with possible suggestions for resolving the problem, which may include upgrading your account type.

Why can't I access my website's control panel?

This is normally because of a firewall on your computer or network blocking Port 19638 from being used. The control panel uses Port 19638, so try disabling blocking or allowing Port 19638 to solve this problem.

How do I upload/publish my website files?

There are two main ways that you can publish your HTML pages.

1. You can use Microsoft Frontpage if you have developed your website in Frontpage. Most web development software packages now have built in upload tools.

2. You can use an FTP (File Transfer Protocol) program. We use FileZilla, we believe it is one of the best Free FTP programs available.

Where can I get an FTP program from?

FTP programs are everywhere on the Internet, we recommend you see www.download.com for a complete range of FTP programs.